Feature Overview
The SimplyConvert platform just became even smarter: firms can now opt to have the chatbot perform a statute of limitations (SOL) check before sending contracts.
The just-released SOL enhancements allow firms to decide to turn the feature on by practice areas or litigation. For example, a firm may opt to have the SOL check turned on for all motor vehicle accidents, but off for an emerging mass tort where the court has yet to define the SOL. (In selected mass torts where the SOL is known, we have already factored it into the criteria.)
Allowing time to verify dates
SimplyConvert knows that legal consumers are not always certain about exact dates of injuries when they initially reach out to speak with a lawyer. For this reason, SimplyConvert never sends rejections to potential clients solely because they did not meet a SOL deadline. Instead, when a potential client fails criteria due to a deadline, they are placed in "Pending Review" and told that the legal time will follow up with them to obtain additional details.
How SimplyConvert’s SOL process works
- The potential client is asked what state the injury occurred in and the date of injury (diagnosis date, accident date, removal date, surgery date, etc.).
- Their responses are compared to the applicable state SOL rule (injury only - we do not ask discovery questions during the initial criteria).
- A 6 month buffer period is applied to assure a timely filing. For example, no contracts are sent out after 6 months in a 1-year SOL state and 18 months in a 2-year SOL state.
Important: What you need to know
- SimplyConvert does not take SOL into account by default. If you'd like to have the SOL check turned on for your chatbot or advertising criteria, please speak with your SimplyConvert representative.
- Discovery rules are not taken into account by default.
- The SOL information on this page was last confirmed on March 24, 2021. Please confirm SOL timeframes by state prior to relying on this feature.
For more information, visit our SOL resource page, where you can view our SOL injury and discovery rule state maps and SOL state chart.
