SimplyConvert Email Plugin for Microsoft Outlook
SimplyConvert’s Email Plugin for Microsoft Outlook integrates your practice management system directly into your inbox, allowing you to sync and manage client communications without leaving Outlook.
With seamless email tracking and case association, critical client messages stay organized, accessible, and never lost in the shuffle.
Sync Communications to the Client Communication Timeline:
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Match contacts by name, email address, phone number or SimplyConvert Case ID
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Sync inbound and outbound emails to SimplyConvert cases
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Maintain a complete communication record in SimplyConvert
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Reduce manual data entry and administrative time
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Reference case details from the sidebar without leaving your inbox
How to Install the Outlook Plugin
Installation
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Open Outlook
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Click Get Add-ins
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Search for “SimplyConvert”
- Click Add
- Login with your SimplyConvert user
If you do not see the add-in, contact your IT administrator to confirm add-in permissions are enabled.
How to Use the Plugin
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Open any email in Outlook
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Click the SimplyConvert icon in the Apps toolbar
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The side panel will open
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Search by name, email address, phone or case ID and associate the email with the case by clicking Sync to Case
- Then select the email body and attachments you would like to sync to the case and click Sync
All actions sync instantly with your SimplyConvert dashboard.

Frequently Asked Questions
Does the plugin work in Outlook Desktop and Web?
Yes. The plugin supports Outlook Desktop and Outlook Web (Microsoft 365).
Does it store email data outside of SimplyConvert?
No. Emails are only synced to your authorized SimplyConvert environment.
Can I control which emails sync?
Yes. You choose which emails to associate with the SimplyConvert case.
Is admin approval required?
Need Additional Assistance?
If you experience installation issues or syncing errors:
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Confirm you are logged into the correct Microsoft 365 account
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Contact your firm’s IT administrator